Privacy policy

Last updated: December 9th, 2025

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TraiLink is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

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1. Information We Collect

We collect the following information when you interact with our website or purchase a product:

Information you provide:

• Name, email address, and mailing address

• Payment information (processed securely by our payment partners)

• Optional account details if you create a profile

• Customer support messages

 

Information collected automatically:

• Device type, browser, and IP address

• Basic site analytics (traffic data, page views)

• Cookies to improve site functionality

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2. How We Use Your Information

We use collected information to:

• Process and deliver your orders

• Provide customer support

• Communicate order updates or service changes

• Improve our website, devices, and app experience

• Enhance safety features and diagnostics for TraiLink devices

We do not sell your personal information.

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3. How We Protect Your Information

Your data is protected through:

• Encrypted payment processing

• Limited internal access

• Secure storage practices

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4. Third-Party Services

We share information only with trusted partners who help us run TraiLink, such as:

• Payment processors

• Shipping carriers

• Website hosting providers

These partners are required to protect your data and only use it for necessary services.

 

5. Your Rights

You may:

• Request access to your data

• Request deletion of personal data

• Update account information

• Opt out of non-essential emails

To request changes, contact us at support@ratiomotorsports.com

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6. Updates

We may update this Privacy Policy from time to time. The most recent version will always be available on this page.